Insert a comment into the specified callback
Scope:
operator
id
required
The id of the callback to comment on
comment
required
The comment that will be inserted into the callback
comment_type
required
The callback comment type to be used (notes_added or closed)
operator_id
required
The id of the operator leaving the comment
message
The response message
status
The system response status. Will be ok or error
curl
example request
1
curl -X POST -d '{"comment":"Test comment","comment_type":"notes_added","operator_id":1234}'
2
-H "Content-Type: application/json"
3
-H "Authorization: Bearer {{Oauth Token}}"
4
https://developer.livehelpnow.net/api/callback/{{1234567}}/comment
example response
1
{
2
"message"
: "Call note inserted successfully",
3
"status": "ok"
4
}