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Developer

POST

/api/chat/proactive_invite

Send a visitor a proactive invitation

Scope:

client

or

operator

Request Parameters

Query

A

message

required

The message that will be inserted into the chat

A

visitor_id

required

The visitor ID to send the invite to

Response

Schema

{}

payload

The proactive invite data

{}

A

chatMessage

The message that was sent for the invite

A

createdTime

he date and time the invite was sent in format YYYY-MM-DDTHH:MM:SSZ

A

fromName

The name of the operator who sent the invite

2

messageId

The id of the message

2

messageSubType

The message subtype

2

messageType

The message type

2

operatorId

The id of the operator who sent the invite

A

status

The system response status. Will be ok or error

curl

example request

1

curl -X POST -d '{"message":"Test Message","visitor_id":"6f83df80-d39b-4a9f-a2b6-892d88ea4ab2-1-BDgXtjZ1"}'

2

-H "Content-Type: application/json"

3

-H "Authorization: Bearer {{Oauth Token}}"

4

https://developer.livehelpnow.net/api/chat/proactive_invite

example response

      
        
          1 {
        
        
          2   "payload": {
        
        
          3     "chatMessage": "Testing proactive chat message endpoint",
        
        
          4     "createdTime": "2021-07-01T07:47:20",
        
        
          5     "fromName": "John",
        
        
          6     "messageId": "12345678",
        
        
          7     "messageSubType": 9,
        
        
          8     "messageType": 3,
        
        
          9     "operatorId": 24638
        
        
          10  },
        
        
          11  "status": "ok"
        
        
          12 }