GET
/api/ticket_filters/options
Get a list of ticket filters options
Scope:
operator
Request Parameters
Query
operator_id
optional
The operator id associated with the filters
Response
Schema
payload
The ticket filter options data
filter name
The name of the filter
options
The filter options
name
The filter option name
value
The filter option value
type
The filter type
status
The system response status. Will be ok or error
curl
example request
1
curl -H "Authorization: Bearer {{Oauth Token}}"
2
https://developer.livehelpnow.net/api/ticket_filters/options
example response
1
{
2
"payload": {
4
"acknowledged": {
5
"options": [{
6
"name"
: "All",
7
"value"
: ""
8
}, {
9
"name"
: "[Billing]",
10
"value"
: "dept:3832"
11
}, {
12
"name"
: "[Billing] assigned to me + unassigned",
13
"value"
: "dept:4321|op:1234_0"
14
}],
15
"type"
: "dropdown"
16
},
17
"title": {
18
"type"
: "textbox"
19
}
20
},
21
"status": "ok"
22
}